Terms & Conditions

GrihaOne is a sole proprietorship business operated by Arun Baghel.

These Terms & Conditions (“Terms”) govern access to and use of the GrihaOne website, trial experience, and society/property management platform (collectively, the “Services”).

By accessing or using GrihaOne, you agree to these Terms. If you do not agree, please do not use the Services.

About GrihaOne

GrihaOne provides society and property management software for housing societies, residential communities, associations, commercial properties, builders, and facility managers.

GrihaOne is a software/SaaS platform. It is not a bank, payment institution, payment aggregator, or financial institution. Payments made through the platform may be processed by third-party payment gateways.

Services

Depending on the plan and configuration, GrihaOne may provide features such as:

• Society and member/resident management
• Unit/property management
• Maintenance billing and payment collection tools
• Payment receipts, account balances, and transaction history
• Complaints, visitor management, notices, and documents
• Staff management and other society-management operations

Accounts and Access

You must provide accurate registration and account information. You are responsible for maintaining the confidentiality of your login credentials and for activity that occurs under your account.

Customer societies and their authorized administrators are responsible for managing user access, roles, and permissions within their GrihaOne workspace.

Authorized Use

You may use GrihaOne only for lawful purposes and in accordance with these Terms and any applicable subscription or service agreement.

You agree not to misuse the Services, attempt unauthorized access, interfere with platform security or availability, or use GrihaOne to engage in fraudulent, unlawful, or harmful activity.

Customer and Member Responsibilities

Customer societies remain responsible for:

• Information they enter or store in GrihaOne
• Accuracy of member, billing, and operational records
• Communications sent to residents or members
• Staff access they grant
• Compliance with applicable laws and their own internal policies

If you are a resident or member using GrihaOne through a society, your access and use may also be subject to that society’s rules and administration.

Billing, Subscriptions, and Payments

GrihaOne may offer free trials, paid subscriptions, or other service plans. Applicable fees, plan features, and billing cycles are as communicated at the time of purchase or in the relevant service agreement.

Payments related to GrihaOne subscriptions or services may be processed through third-party payment service providers. Those providers may have their own terms and privacy policies.

Separately, societies may use GrihaOne to generate maintenance bills and collect payments from members. Amounts paid by members toward society maintenance or other society charges generally belong to the relevant society/customer and are not automatically GrihaOne revenue.

Intellectual Property

GrihaOne and its related software, branding, design, documentation, and content remain the intellectual property of GrihaOne or its licensors. These Terms do not transfer ownership of any intellectual property to you.

You may not copy, modify, reverse engineer, redistribute, or create derivative works from the Services except as expressly permitted by GrihaOne or applicable law.

Customer Content

Customers retain ownership of the information and content they submit to GrihaOne. By submitting content, customers grant GrihaOne a limited right to host, process, and display that content as needed to provide the Services.

Service Availability

We work to keep GrihaOne available and useful. However, the Services may be interrupted or affected by maintenance, upgrades, technical issues, third-party provider outages, or events beyond our reasonable control.

Third-Party Services

GrihaOne may rely on third-party services such as payment gateways, hosting providers, communication providers, and other technology services. GrihaOne is not responsible for the independent acts, omissions, or policies of those third parties.

Suspension and Termination

We may suspend or restrict access to the Services where reasonably necessary to protect the platform, enforce these Terms, address security concerns, or comply with law. Customers may stop using GrihaOne subject to any applicable subscription or service terms.

Limitation of Liability

To the maximum extent permitted by applicable law, GrihaOne is not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, goodwill, or business opportunities arising from use of the Services.

GrihaOne provides software tools to support society operations. Decisions made by societies, administrators, staff, or members using the platform remain their responsibility.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our Services, technology, legal requirements, or business practices. Updated Terms will be published on this page with a revised effective date.

Governing Law and Jurisdiction

These Terms are governed by the laws of India. Subject to applicable law, disputes relating to these Terms or the Services will be subject to the jurisdiction of the courts in Ahmedabad, Gujarat, India.

Related Policies

Please also review our:

• Privacy Policy
• Refund Policy
• Return Policy

Contact Us

For questions about these Terms, please contact us:

Email: grihaonesupport@gmail.com

Phone: 9664530971

Website: https://grihaone.co.in/contact